Open VPN Client Connection Guide

Look for the OpenVPN icon on the desktop. Select the icon to start it:

Open VPN runs in the system tray in the bottom right of the taskbar. Right Click the following icon to connect, or disconnect from the VPN.

After selecting connect the following dialogue will appear: Use your work credentials to authenticate. Although some companies have different naming conventions the most common ones are firstname, firstname.lastname or FirstInitialLastName (mike, mike.fuchs, mfuchs).

If the screen goes away you are now connected The icon in the bottom right of the taskbar will turn green as an indicator as well.

File Management Guide

The most important element of managing files is ensuring that you are saving them in a place that is accessible, and backed up. Keeping your files backed up keep them protected from everything ranging from accidental deletion, to corruption, to ransomware.

It is unrealistic to have constant backups on every computer on a network, so instead we use a centralized file server that all computers can connect to. Those file servers are constantly being backed up onsite, offsite, and in cloud so even in the event of a horrible infection your files are safe and up to date.

It is incredibly common for files to be saved in the downloads folder, the documents folder, or on the desktop. Instead of saving in one of those locations please review the guide below to ensure data security and access.

Additionally, saving files in a centralized location can allow clients to choose which other users have access to them.

Security and Privacy Guide

Phishing emails are one of the the most common and successful scams ever to appear. They are easy to create, easy to fall for, and nearly unblockable when you can create a new email address and try again within 5 minutes! Everyone is bound to come across a phishing email eventually, so lets discuss common ways to identify a phishing email to ensure the protection of your computer, and your network.

Lets begin simply. Please view the image just to the right of this text prompt to see a few places to look and identify a scam email..

1. Look at the address line, make sure the domain is the same as the company that emailed you. Make sure the name of the account matches the email address as well.
2. Ensure that company logos are well used, and frequent in corporate correspondance.
3. Do not open or download any unknown attachments
4. Hover over links before you select them to ensure they go where they say. In fact its best if you don't click on ANY links and instead go there by searching it yourself.
5. Check for any spelling errors.
6. NEVER download any attachments ending in .exe or .zip without ensuring the sender is who they say they are. 6. If you are unsure ask us!

Here is a list of a few types of scams to look out for.

1. Some scams will ask you to sign into something like your email, or your bank on a fake website. it will remember your credentials and put them in the hands of the scammers.
2. Some scams will ask you to send them gift cards, or other forms of currency, these are nearly always fake. Please do not send over any money.
3. Some scams try to trick you into clicking a link which will bring you to a website with malware, sometimes they'll even make it so if you click anywhere on the email your are redirected to that website!
4. Some scams will try to trick you into downloading a malicious attachment containing malware, spyware, bloatware, or sometimes even ransomware!